© 2023 Louisville Public Media

Public Files:
89.3 WFPL · 90.5 WUOL-FM · 91.9 WFPK

For assistance accessing our public files, please contact info@lpm.org or call 502-814-6500
89.3 WFPL News | 90.5 WUOL Classical 91.9 WFPK Music | KyCIR Investigations
Play Live Radio
Next Up:
0:00
0:00
Available On Air Stations

LG&E Billing Mixup Caused By Computer Error

A computer glitch at the Louisville Gas and Electric Company caused the wrong bills to be sent to about one thousand customers.The bills were mailed to the wrong addresses this month. The mixup was caused by a glitch in the company's new billing system.LG&E spokesperson Chris Whelan says the error has been corrected and no personal information was compromised."There were no privacy issues," she says. "There's account numbers on them, but you can't access them without additional information besides what's on the bill."Customers who received the wrong bills will be sent corrected statements with extended due dates.

Gabe Bullard is the director of news and editorial strategy.